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Questions,answered
Everything teams ask before ordering custom uniforms from us: minimums, mockups, pricing, timing, shipping and sizes.
30 answers in 7 topics
Ordering and minimums
What is your minimum order?
20 pieces per design (20 sets for uniform sets). You can mix men’s, women’s and youth sizes in that order, and every player’s name and number is included.
Can we mix sizes, fits and names in one order?
Yes. The minimum counts the whole design, so a roster of men’s, women’s and youth sizes with different names and numbers is one order.
How do I place an order?
Send a quote request with your products, logo and date. We reply with pricing and a free mockup; once you approve it and pay the deposit, production starts.
Can we reorder later for new players?
Yes. We keep your design files and colour codes, so a reorder matches the first batch. Ask us about the minimum for top-up orders.
Do you make private-label sportswear for brands?
Yes. We make sportswear, fitness wear and casual wear for brands and resellers, with your own labels, tags and packaging.
Design and mockups
Is the mockup really free?
Yes. You get front and back mockups within 24 hours and can ask for as many changes as you need. There is no design fee.
What logo files do you need?
Vector files (AI, EPS, SVG or PDF) print sharpest. A PNG, JPG or a photo of your current kit works too; our designers redraw it.
Can you design a uniform from scratch?
Yes. Describe the look you want, or share photos you like, and we draw it. You can also start from one of our designs, like the basketball uniforms, and recolour it.
How do you match our team colours?
Send Pantone codes if you have them, or a photo of your current kit. We print a test strip before production and compare it with your approved mockup under daylight lamps.
Can we see a sample before the full order?
Yes. We make one set in your design and sizes before the full run. It adds about a week, so ask for it in your quote request.
Pricing and payment
How much do custom uniforms cost?
It depends on the product, fabric, decoration and quantity: the more you order, the lower the price per piece. Your quote gives the exact price for your quantities, usually within 24 hours.
Are player names and numbers included?
Yes, on sublimated uniforms names and numbers cost nothing extra. Stitched tackle twill or embroidery adds a small charge per piece, shown in your quote.
Are there setup or design fees?
There is no design fee. Your quote lists everything you pay, including shipping, so there are no surprises later.
How do we pay?
By bank transfer, Payoneer, Western Union, MoneyGram or Remitly. Your quote lists the deposit and balance terms. Nothing is charged until you approve the mockup.
Production and quality
How long does an order take?
About 15 days from your brief to delivery at your door: a mockup within 24 hours, production in 7–10 days after approval, then 3–5 business days of shipping. A sample adds about a week. See how we make it.
Can you rush an order?
Sometimes. Tell us your date in the quote request and we confirm whether rush production can make it before you pay anything.
Is everything made in your own factory?
Yes. Design, printing, heat pressing, cutting, stitching, checking and packing all happen in our factory in Sialkot, Pakistan.
Do sublimated uniforms fade or crack?
No. Sublimation dyes the ink into the polyester, so there is no layer on top to crack or peel. Wash inside out in cold water and skip the dryer to keep the fabric at its best.
What fabrics do you use?
Performance polyester knits: micro-mesh (160 GSM), dazzle (170 GSM), interlock (180 GSM), pro-knit (200 GSM) and poly fleece (300 GSM) for warm-ups. Each product page lists its fabric.
What if something arrives wrong?
If a size, name, number or colour doesn’t match your approved mockup and roster, we remake it. See our remakes policy.
Shipping and delivery
How do you ship, and how long does it take?
By DHL, FedEx or UPS express, to any country, with tracking. Delivery usually takes 3 to 5 business days to the USA, Canada, the UK and Europe, and a little longer to some other countries. The shipping cost is in your quote.
Do you ship to other countries?
Yes, we ship worldwide, including Canada, the UK, Australia and the UAE. Choose your country in the quote request.
Who pays import duties?
We do. Quotes are duty paid by default, so there is nothing to pay when the box arrives. If you prefer, choose to pay duties to the courier on delivery instead.
How is the order packed?
Each uniform is folded and bagged with the player’s name, number and size on the label, so handing them out takes minutes.
Sizing
How do we choose the right sizes?
Lay a jersey or pair of shorts that fits each player well flat, measure it, and compare it with our size charts. The size finder there suggests a size from one measurement.
Do you make women’s and youth fits?
Yes. Women’s cuts are available for T-shirts, polos, baseball, soccer and volleyball uniforms. Youth sizes run YXS to YXL and adult sizes AXS to 3XL, with some styles up to 5XL.
Can we try sizes before ordering?
Yes. Ask for a size set with your quote: one piece in each size your team needs, so players can try them on.
About us
Where are you based?
Our factory and office are in Sialkot, Pakistan, one of the world’s main centres for sportswear and sports goods. Read our story.
What are your business hours?
WhatsApp is answered 24/7. The office and factory work Monday to Saturday, 9:00 to 18:00 Pakistan time (UTC+5). The contact page shows our hours in your own time zone.
Can we visit or see the factory?
Yes. Book a video call and we show you the floor live, or arrange an in-person visit by appointment.
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