Photos, voice notes, quick questions and order updates. Most teams use this.
Talk to thefactory
Real people on the factory floor in Sialkot, Pakistan. WhatsApp is the fastest way to reach us, or book a video call and we show you production live.
Pick your channel
Whatever you choose, the same sales team answers, in English or Urdu, Monday to Saturday.
Best for logos, rosters and anything with attachments.
Phone
Call or WhatsApp the same number. Calls are best during office hours.
Book a video call
20 minutes with sales. Bring your logo; we can walk you round the factory floor live.
Times shown in your time zoneMessage sent
Your message is on its way.
Find us in Sialkot
Sialkot is one of the world’s busiest sportswear centres. Visits are welcome by appointment.
- Pakistan time (UTC+5). No daylight saving, so we are 9 to 10 hours ahead of US Eastern time.
- Visits by appointment. Book a video call first and we arrange a factory tour.
One inbox, the right desk
Everything goes to info@textilezilla.com. Put the topic below in your subject line and it reaches the right person.
- Sales and new quotesPricing, samples, minimums and new teamsSubject: New quote
- Orders in productionStatus, changes and delivery dates for placed ordersSubject: Order + your order number
- Design and mockupsArtwork files, colour matching and mockup changesSubject: Artwork
- AccountsInvoices, deposits and payment questionsSubject: Payment
- CareersJobs on the factory floor and in the officeSubject: Job
Good to know
Still not sure who to ask? Start on WhatsApp and we pass you to the right person.
What are your business hours?
Monday to Saturday, 9:00 to 18:00 Pakistan time (UTC+5). The clock at the top of this page shows our hours in your own time zone.
How fast do you reply?
WhatsApp is answered 24/7. The office and factory work Monday to Saturday, 9:00 to 18:00 Pakistan time, and emails and quote requests get a full reply within 24 hours.
Can we visit the factory?
Yes, by appointment. Most buyers start with a video call, where we can show production live, and then plan a visit if they want one.
How do you handle US time zones?
Our morning is the US evening. Messages sent during your evening are often answered before you wake up, and video calls can be booked early morning or late evening your time.
Ready when you are.
Get pricing and a free mockup for your team within 24 hours.